Continual Learning

Every change is carried into the next job.

A pricing manager at a laptop, the container yard behind the window

Trusted by organizations
across the world

  • Glottis
  • Galeon Logistics
  • Avion Logistics
  • Logistic Integrators (LIPL)
  • Seashell Logistics
  • Aerotrans
  • SeaSky
  • Liladhar Pasoo

What Continual Learning changes on the desk

Sidecar gets better with every job your desk handles.

Change picked upYour desk

The same step changed on your last few jobs.

Your desk, last 3 weeks
Followed from the next job Applied

Follows your lead

When the desk changes how it works, Sidecar follows without anyone writing a new SOP.

Exception on one jobYour edit
CheckedAgainst past jobs
Kept to that job One-off
Not made into a rule

Exceptions don’t become rules

An exception made on one job stays with that job. Only the changes your desk keeps making become the way Sidecar works.

Reply draftHalverson Foods
Dear Sir or Madam,→Hi Sarah,
Learned fromYour desk’s last edits
Next draft Written the same way

Drafts sound like your desk

Each edit your team makes to a draft shapes how the next one is written.

Change recordRouting
StartedOct 2, from your desk’s edits
Tested28 past jobs
Live on new requests Applied

Every change on record

Each change shows when it started and why. It is tested on past jobs before it goes live.

How Continual Learning works

Each change is picked up as it happens and tested on past jobs before it applies.

Continual Learning

Ends with a rule live on new jobs, and one waiting for you.

Where rules come from

Every place your team shapes the work.

Draft edits

The reply changed before it is sent.

Field updates

A port or a weight updated on the file.

Approvals and holds

What went out and what was held back.

Repeated fixes

The same correction made on several jobs.

Replies

What customers and partners write back.

Partner picks

The partner your desk prefers for the job.

Plugs into your existing systems

Email, TMS, ERP, customs and carrier portals

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Enterprise ready

Compliant with the most rigorous security and safety standards.

  • SOC 2

    We meet SOC 2 requirements to ensure secure and compliant management of customer data across all our systems.

  • ISO 27001

    Information security run to the ISO 27001 standard: access control and incident response, reviewed on a schedule.

  • AES-256

    Customer data is encrypted at rest with AES-256 and in transit with TLS, on every workflow and every integration.

  • Audit trail

    Sources, approvals and actions are recorded with the workflow, so your team can see what happened and why.

  • Role-based access

    Access is scoped by role and reviewed on a schedule. Your team controls what Sidecar can see and do.

  • Tenant isolation

    Each customer’s data lives in its own tenant, separate from every other customer, with access scoped to that tenant.

Frequently asked questions

What does Sidecar learn from?

From your team’s own work, such as the edits made to a draft and the partners your desk prefers.

Who approves a new rule?

Your team. Uncertain changes always wait for a person.

What if a change was a one-off?

An exception made on one job stays with that job. Only the changes your desk keeps making become rules.

How do we know a change is safe?

Each change is tested on past jobs before it goes live, and its record shows when it started and why.

Is this the same as Memory?

Memory keeps what your firm knows. Continual Learning changes what Sidecar does with it.

See Sidecar adapt to your own desk

A live demo on your own work, your partners and your systems.

Book a demo