AI agents built for truckers

Sidecar quotes, dispatches and bills every LTL, FTL and last-mile load, from the first tender to the invoice.

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2.5×more loads dispatched per planner
15 minfrom delay caught to a customer update
98%of loads billed with the full packet

Trusted by organizations
across the world

  • Glottis
  • Galeon Logistics
  • Avion Logistics
  • Logistic Integrators (LIPL)
  • Seashell Logistics
  • Aerotrans
  • SeaSky
  • Liladhar Pasoo

How Sidecar works with your desk

Connected to every system you already use.

    Your toolsYour desks

    How truckers stay ahead

    One shipment, from the first request to the invoice.

    Orders

    Ends with a trip ready for your dispatcher.

    Dispatch

    Ends with a customer reply held for you to send.

    Billing

    Ends with an invoice held for you to send.

    Live in one business week

    Set up around your SOPs and your email threads.

    1. Day 1ConnectAll your systems
    2. Day 2LearnFrom your history
    3. Day 3ConfigureTo your SOPs
    4. Day 4TrainYour desk
    5. Go-liveSidecar liveOn your desk

    What changes at the desk

    See the change on our customers’ desks.

    3.35×

    faster to a customer quote

    99%

    of prepared entries accepted by the desk

    94%

    of inquiries get at least three agent rates back

    Enterprise ready

    Compliant with the most rigorous security and safety standards.

    • SOC 2

      We meet SOC 2 requirements to ensure secure and compliant management of customer data across all our systems.

    • ISO 27001

      Information security run to the ISO 27001 standard: access control and incident response, reviewed on a schedule.

    • AES-256

      Customer data is encrypted at rest with AES-256 and in transit with TLS, on every workflow and every integration.

    • Audit trail

      Sources, approvals and actions are recorded with the workflow, so your team can see what happened and why.

    • Role-based access

      Access is scoped by role and reviewed on a schedule. Your team controls what Sidecar can see and do.

    • Tenant isolation

      Each customer’s data lives in its own tenant, separate from every other customer, with access scoped to that tenant.

    Plugs into your existing systems

    Email, TMS, ERP, customs and carrier portals

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    FAQs

    Frequently asked questions, answered.

    Who assigns the truck?

    Your dispatcher. Trucks and drivers are suggested from availability and past trips on the lane, and the trip is ready for your dispatcher to assign.

    Our drivers only use WhatsApp. Does that work?

    Yes. Sidecar reads the chats as they arrive and drafts the replies there.

    Does it work for FTL as well as LTL?

    Yes. Class and NMFC apply for LTL, equipment and lane for FTL, and the same steps run for both.

    How are damage and shortages handled?

    Damage, shortage and exception notes are tied to the right PRO or load from the start, with the driver’s photos attached.

    What happens when a load runs late?

    Your dispatch team is alerted the moment a transfer is missed or the ETA slips, and the customer update is drafted for you to send.

    Does it apply customer discounts?

    Yes. Each customer’s discounts and pricing rules are applied when the quote is drafted, and your desk sends it.

    What happens with a real service issue?

    It is escalated to the right team with the context attached, and the customer reply is drafted for you to send.

    How long does it take to go live?

    Within one business week, set up around your SOPs and your email threads. Your team approves every step before it goes live.

    See Sidecar dispatch one of your own trips

    A live demo on your own routes, your customers and your TMS.

    Book a demo