AI agents built for freight forwarders

Sidecar speeds up your quote to cash, from the first rate request to the final invoice.

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3.35×faster to a customer quote
99%of prepared entries accepted by the desk
94%of inquiries get at least three agent rates back

Trusted by organizations
across the world

  • Glottis
  • Galeon Logistics
  • Avion Logistics
  • Logistic Integrators (LIPL)
  • Seashell Logistics
  • Aerotrans
  • SeaSky
  • Liladhar Pasoo

How Sidecar works with your desk

Connected to every system you already use.

    Your toolsYour desks

    How freight forwarders stay ahead

    One shipment through Quotation, Operations and Finance.

    Quotation

    Ends with a quote held for you to send.

    Operations

    Ends with a customer update held for you to send.

    Finance

    Ends with invoices ready to post to your ERP.

    Live in one business week

    Set up around your SOPs and your email threads.

    1. Day 1ConnectAll your systems
    2. Day 2LearnFrom your history
    3. Day 3ConfigureTo your SOPs
    4. Day 4TrainYour desk
    5. Go-liveSidecar liveOn your desk

    What changes at the desk

    See the change on our customers’ desks.

    3.35×

    faster to a customer quote

    99%

    of prepared entries accepted by the desk

    94%

    of inquiries get at least three agent rates back

    Enterprise ready

    Compliant with the most rigorous security and safety standards.

    • SOC 2

      We meet SOC 2 requirements to ensure secure and compliant management of customer data across all our systems.

    • ISO 27001

      Information security run to the ISO 27001 standard: access control and incident response, reviewed on a schedule.

    • AES-256

      Customer data is encrypted at rest with AES-256 and in transit with TLS, on every workflow and every integration.

    • Audit trail

      Sources, approvals and actions are recorded with the workflow, so your team can see what happened and why.

    • Role-based access

      Access is scoped by role and reviewed on a schedule. Your team controls what Sidecar can see and do.

    • Tenant isolation

      Each customer’s data lives in its own tenant, separate from every other customer, with access scoped to that tenant.

    Plugs into your existing systems

    Email, TMS, ERP, customs and carrier portals

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    FAQs

    Frequently asked questions, answered.

    Who approves the quote before it goes out?

    Your desk. Sidecar drafts the quote on the buy rate, and your desk sets the margin and sends it.

    Does Sidecar work in our TMS?

    Yes. It opens the job file in your TMS from the booking confirmation, with each field’s source cited.

    What happens when a detail is missing from the request?

    The field is left blank and brought to your team. Sidecar does not guess on DG status or weights.

    How does it handle a rolled sailing?

    The revised schedule is read the day it arrives and the dates on the file move with it. A customer update is then drafted for you to send.

    Can it check carrier invoices?

    Each invoice is matched to its job and checked line by line against what you agreed. Any discrepancy is flagged with its source.

    How long does it take to go live?

    Within one business week, set up around your SOPs and your email threads. Your team approves every step before it goes live.

    See Sidecar work one of your RFQs

    A live demo on your lanes, your partners and your systems.

    Book a demo