Signals

Tracks each update and turns it into your next step.

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A freighter being loaded on a wet apron at dusk

Trusted by organizations
across the world

  • Glottis
  • Galeon Logistics
  • Avion Logistics
  • Logistic Integrators (LIPL)
  • Seashell Logistics
  • Aerotrans
  • SeaSky
  • Liladhar Pasoo

What Signals changes on the desk

Every file keeps moving, even when nobody is on it.

Shipment 2931Meridian Trading
10:41:02Portal update, vessel delayed two days
Picked up10:41:02
On this fileNobody right now
The next step is prepared for whoever opens it

Nothing slips past

Every update is picked up the moment it arrives, even on a shipment nobody is watching.

Rate requestTue 02:14

Please quote 2 x 40HC Shanghai to Los Angeles, ready next week.

Sarah Lin, Meridian Trading
Requests to three carriers Drafted 02:15
Waiting for your desk at 09:00

Always on duty

Even when your desk is offline, Sidecar keeps reading. For requests that arrive overnight or on the weekend, actions are prepared for your team before they log in.

Open filesThis week
In 2 daysSI: consignee tax ID missing
TomorrowVGM: weight doesn’t match the booking
FridayFree days end: two containers not picked up
A fix drafted for each, in time

Ahead of every cut-off

Every cut-off and free day is tracked, and any missing detail or discrepancy on the file is flagged while there’s still time to fix it.

ops@yourfirm.comShared inbox
Arrival notice, shipment 2931 To Emily · draft ready
Invoice query, shipment 2988 To Jake · draft ready
Pickup change, shipment 3002 To Mike · draft ready
Each one with the person who owns the file

Shared inbox to owner

Mail to the shared inbox goes straight to the person who owns the file, so nobody has to sort or forward it.

How Signals works

From an update landing to a next step your team approves.

Signals

Ends with a reminder your desk approves.

Where signals come from

The channels your desk already uses.

Shared inboxes

Outlook and Gmail, every desk address.

Chats

WhatsApp and Teams, every desk group.

Your TMS and ERP

Job and status changes in your systems.

Portals

Updates posted on the portals you work with.

Documents

PDFs and scans attached to the mail.

Timeline

Deadlines and due dates on every open job.

Plugs into your existing systems

Email, TMS, ERP, customs and carrier portals

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Enterprise ready

Compliant with the most rigorous security and safety standards.

  • SOC 2

    We meet SOC 2 requirements to ensure secure and compliant management of customer data across all our systems.

  • ISO 27001

    Information security run to the ISO 27001 standard: access control and incident response, reviewed on a schedule.

  • AES-256

    Customer data is encrypted at rest with AES-256 and in transit with TLS, on every workflow and every integration.

  • Audit trail

    Sources, approvals and actions are recorded with the workflow, so your team can see what happened and why.

  • Role-based access

    Access is scoped by role and reviewed on a schedule. Your team controls what Sidecar can see and do.

  • Tenant isolation

    Each customer’s data lives in its own tenant, separate from every other customer, with access scoped to that tenant.

Frequently asked questions

Which channels does Signals watch?

Every connected system, from your inboxes to your TMS.

Do we need to change our inboxes?

No. Sidecar connects to the addresses your desk already uses.

What happens when an update comes in?

It is matched to its file, and the next step is prepared following your SOPs.

Does anything go out without us?

Only what your SOP allows. Everything else waits for a person on your desk.

What about requests that arrive after hours?

Sidecar keeps reading, and actions are prepared before your team logs in.

See the signals on your own desk

A live demo on your own work, your partners and your systems.

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